岗位职责
? Contribute to overall operational efficiency by performing relevant duties as assigned
通过对相应职责的执行,提高整体运作的效率
? Controls and directs the entire section organization and operation.
直接负责监控和指导本单位的相关组织和运作工作
? Be concerned with staff discipline and staff performance and help to develop skills for all staff within the section
关注本单位员工的纪律和行为表现并帮助员工提高技能
? Prepare the sectional duty roster and attendance record
编制本单位的排班表和考勤记录.
? To solve problems regarding allocation of personnel, handling of complaints, etc.
负责解决人员分配, 员工投诉处理等方面的问题.
? The Front Desk Supervisor is responsible and accountable for all operations in relation to the Front Desk
前台主管在当班期间通过适当的监督和指导,对前台的正常运作负责
? To manage the Logbook of Front Desk. Reviews and does follow ups for matters arising in the logbook
管理前台的交班本。要检查和落实交班本上需要跟进的事情
?To supervise the hand over of Front Desk cash float, official receipt, etc
监督前台的备用金和发票等内容的班次交接
? To supervise and chase the proper follow up of the outstanding issues in the trace report
监督和跟催Trace报表上需要跟进的工作内容是否得到很好的跟进